Camera outage at Oregon DMV offices means people can’t get licenses or IDs

By Jeff Thompson (OPB)
July 6, 2023 5:39 p.m. Updated: July 7, 2023 9:14 p.m.

The camera system outage started Wednesday. It’s not related to the DMV data breach last month.

UPDATE: Oregon DMV spokesperson Michelle Godfrey said Friday afternoon that the camera system was up and running in most locations, but that people should expect delays as the DMV works through the backlog and tests the system.

Original story below:

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All Oregon Driver and Motor Vehicle Services locations have been unable to take photos of people since Wednesday afternoon, due to a statewide camera system outage.

Three different sample Oregon IDs, stacked

From Oregon Driver and Motor Vehicle Services: Three different Oregon photo IDs

Oregon DMV

That means DMV offices cannot provide state IDs or driver’s licenses for the time being.

DMV spokesperson Michelle Godfrey said Thursday morning that the vendor in charge of the cameras is working to fix the issue.

“At the moment, we are not performing credential transactions that require a photo be taken, but we are continuing all other transactions,” Godfrey said. “We don’t have an ETA for when the system will be back up.”

Godfrey added that the camera system outage is not related to the DMV data breach that impacted millions of Oregonians last month.

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